Welcome to the Piper's Dojo LLC

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Piper's Dojo Shipping Details

The Piper's DoJo shipping policy is super simple - we just use the below table to calculate shipping rates: 

Order Total"Best-Value Shipping"
(USPS Priority or UPS Ground, 5-7 Bus. Days)
"Express"
(USPS, 1-2 Bus. Days, w/ Saturday Delivery)
"2nd Day"
(UPS, 2 Bus. Days, No Saturday Delivery)
"Next Day"
(UPS, Next Bus. Day, No Saturday Delivery)
Up to $50 $5 $30 $39 $49
$50-$100 $12 $34 $49 $59
$100-$200 $14 $39 $59 $69
$200-$500 $16 $49 - $59 $69 - $79 $79
$500-$1000 $20 $79 $89 - $99 $99
$1000-$3000 $30 $125*** $139*** $149***
$3000+ $40 $175*** $200*** $250***

*** When you see prices marked with "***", that means we highly recommend calling us before you purchase. Depending on the general weight of your order, these numbers may be able to come in a lot lower than this estimated rate.

Important Shipping Notes: 

Orders will occasionally come in more than one parcel. This is because not all items will ship from the same location.

All items will usually be in stock, or able to be quickly ordered in. However, occasionally they will be back-ordered, in which case we will ship you the goods as soon as possible. As long as items are in stock, they will ship within 1 business day of receiving the order.

Items ship as economically and safely as possible. If you have shipping needs different from what we offer during checkout, be sure to advise us before placing your order.

Thanks again for your business! We know there are a lot of options out there for bagpipe supplies. We're proud you chose us.

Fast Shipping for Bagpipes and other Customized Products

Please note that expedited shipping methods will often not be available with the purchase of bagpipes and other customized products. It is possible (and in the case of popular bagpipe models probable) that we can expedite the shipping to you, but please call us before ordering to secure this. All shipping times (including free shipment times) will be dependent on the manufacturing time, and whether or not they are currently in stock. Therefore, it is not advised that you pay for a fast shipping method when purchasing these products online. We will, of course, give you an estimated delivery time when your order is placed.

Piper's Dojo Return Policy

If you are dissatisfied with your order for any reason, you can return your items for a refund or exchange for up to 30 days after receiving the item. 

Stipulations:

To be eligible for a return, the product must be unused, in complete re-sellable condition. (For example, reeds must not be shaved down, bags must not have been tied in, no visible marks or blemishes, etc.)

You must notify us within 10 days of receiving the order that there is a problem. If we're not notified in this 10-day period, a store credit may be available, but full refunds are not gauranteed.

Refunds for returned items will be credited in the same form as the original payment type. 

Original shipping and/or handling charges are not refundable. 

Please contact us BEFORE shipping return items as we may advise of a different return address.

Items mailed WITHOUT contacting us and without receiving a RMA number in advance are subject to a 50% restocking fee and should be shipped using an insured, traceable method to the address below.  WE STRONG ADVICE YOU NOT TO DO THIS. PLEASE CONTACT US FIRST.

The Piper's DoJo LLC
265 River St
Troy NY 12180

Piper's Dojo Privacy Policy

We respect your privacy. Any and all information collected on this site will be kept strictly confidential and will not be sold, disclosed to third parties or reused without your permission. Any information you give to us will be held with care and will not be used in ways that you have not consented to.

By purchasing with the Piper's Dojo, you will be added to our periodic marketing emails. If you do not wish to receive emails from us, simply contact us at any time, and we will remove you from our mailings.